How Can We Help?
We're here to help you get the most out of AviAlert. Choose an option below or reach out directly.
Frequently Asked Questions
Is AviAlert available now?
Yes, AviAlert is live and available for iOS devices on the App Store.
What platforms is AviAlert available on?
AviAlert is currently available on iOS for iPhone and iPad. We're actively working on an Android version, coming soon to Google Play.
Will the app work offline?
Yes, AviAlert is designed for backcountry use. You can download maps and terrain data for offline access. Note that some features require an internet connection, including Ask Avi, live weather updates, and 3D mapping. Be sure to download your map tiles and save weather and avalanche forecasts to your device before heading out.
Is AviAlert free?
Yes, we offer the essentials for free. Visit the product page to see what's included and learn about our Pro plan.
Are you planning new features?
Absolutely! We're constantly working on new features and improvements. Sign up for our newsletter to be the first to know when new features are released.
Is my data private?
Your profile and trip data are stored locally on your device — we don't collect or sell your personal information. The only data we process is basic subscription management through our payment provider.
How do I report an issue or request a feature?
Send us an email at hello@avialert.com with details about your feedback.
Safety & Responsibility
AviAlert is designed to support your backcountry decision-making — not replace it. By using this app, you acknowledge that sensors, devices, and data can be inaccurate or fail, and you accept full responsibility for your decisions in the field. This app does not replace professional training, certifications, or sound judgment. We believe that better information and methodology can reduce risk, and we encourage you to continue developing your skills and knowledge.